Business Telephone Solutions

PCL - Provider of IT and Communication solutions for your business.

PCL know how vital a phone system is to your company, it is almost impossible to run a successful business without efficient communication between staff and customers. We provide phone systems to suit your needs. Whether it’s a simple telephone setup for a couple of users, home workers, or a Multi-site VoIP linked phone solution. We can offer a complete telephone system installation, phone system upgrades or we can offer support on your existing telephone system.

Avaya Phone System

Avaya has over 100 years of experience in the telecommunications industry. PCL make the most of the advanced features Avaya telephone systems have to offer, to give you the very best phone system solution for your business. Avaya IP Office is an all-in-one solution, designed to meet the communications challenges of small and medium sized businesses, it can be scaled from 2 to 360 extensions to suit home offices, standalone businesses and networked branch and head offices. Built on Avaya's advances in converged voice and data technology Some of the benefits are:-

Avaya IP Office is an award winning telephone system that is easy to upgrade and expand as required.

Create extensions or groups with unique incoming and outgoing numbers allowing callers to get to the people they need quickly.

Avaya IP Office unifies your communications providing employees with a solution to stay in touch on a device of their choice. Their laptop, mobile phone, office phone or a phone at home.

Eliminate conference call fees with IP Office affordable and practical built in solution.

Easy and centralised administration allowing updates of users names and groups by end users.

Simple Phone Manager – Allows each user to have a personalised on-screen system to manage their communication.

Hosted PBX

Our hosted PBX offering can provide a solution from a small office/home business and is scalable up to a full replacement for the traditional PBX. The solutions only requirement is an internet line so disaster recovery and business continuity comes as standard with this type of solution. You can administer and control your telephone via an online control panel. Some of the features of the hosted offering include call forwarding, call transfer and voicemail-to-email. Other benefits of a hosted solution include lower call costs, reduced line rental and plug and play hardware.

Maintenance

You can choose a telephone systems maintenance package to suit your budget and your required response times; select from bronze, silver, gold or platinum. All packages are backed by our fully trained and certified engineers.